Terms & Conditions
Welcome to Connect Bros Transport Solutions LLC
Thank you for choosing Connect Bros for your luxury transportation needs. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Connect Bros Transport Solutions LLC’s relationship with you in relation to this website and our services.
Service Use
- Services provided by Connect Bros are for personal, non-commercial use only. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
- You must provide accurate, complete, and current information when booking services. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your booking.
Booking and Cancellation
- All bookings are subject to availability and confirmation by Connect Bros.
- Cancellation policies may vary based on the specific service booked. Please refer to your booking confirmation for specific cancellation terms and any applicable fees.
Payment
- Payment for all services must be made in accordance with the terms set out in the booking process. We accept various forms of payment, which are specified at the time of booking.
- Full payment is required at the time of booking unless otherwise specified.
Conduct
- You agree to not use our services for any unlawful purpose or in any way that interrupts, damages, or impairs the service.
- Any form of harassment, inappropriate behavior, or disrespect towards our chauffeurs or staff will not be tolerated and may result in immediate termination of the service without refund.
Liability
- Connect Bros is not liable for any personal injury, damage, loss, or delay to any person or property connected with the transportation services.
- While we strive to ensure a safe and comfortable experience, Connect Bros cannot be held responsible for any events beyond our control, including but not limited to traffic delays, road closures, and severe weather conditions.
Changes to Terms & Conditions
- Connect Bros reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new terms.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Connect Bros Transport Solutions LLC 1536 St Clair Ave NE, Cleveland, OH 44114 Phone: (216) 888-1060
Your agreement to these terms and conditions is required for the use of our services. We look forward to providing you with an exceptional luxury transportation experience.